I’ve never been to Miami prior to this visit and have previously spent two nights in Savannah at the JW Power Plant and I have to commend the Marriott people for their hospitality and friendliness. Specifically, I have to point out an exemplary employee who has been most friendly and courteous to our stay here. His name is Warren J. I wish I had an amazing employee like that in NJ. Thank you for making this experience memorable for me and my fiance!!
This hotel is located downtown in the city. We spent our weekends here last week, and the kids love the place. They had a swimming pool and a very ample and nice room. They also cater to private parties, as they have a function and conference rooms available. Their hotel staff was very accommodating and hospitable. Their food is great, too.
My guest and I had a great time at the Conrad Miami. We flew down from DC to take a cruise the next day. Giselle and her manager were absolutely fantastic! They were so welcoming and promptly checked us in. They gave us two glasses of sparkling wine and proceeded to tell us all about the local restaurants and attractions. The rooms were beautiful with great views. Will definitely be back!
Lovely clean hotel. I was only there for two nights by myself visiting my son who lives nearby. I had stayed at another Hilton property near that with my husband in April and was more impressed with the Conrad Miami. We will stay there in the future.
Loved my stay here! The Room is beautiful the view was beautiful . I love that the bathroom had a separate shower and bath tub. I enjoy taking baths there! Housekeeping was amazing and guest service was always very helpful. The pool was so pretty. I would have gave it a perfect rating is breakfast was included And the kitchen hours were maybe a little bit more extended. But I will definitely be staying here again
Great stay! Clean located perfectly. Just wish the pool hours and patio hours were extended. Pool closes when the sun sets, Miami is beautiful to be outside at night. I wish the hours were changed to close like at 11:00pm or 12:00am. It would give time for people that have late check-ins a chance to enjoy the areas or for those who’d like to enjoy the outside vibe. The security staff were polite as well!
The Brickell downtown is located in a fun area where you can walk to plenty of cool restaurants and clubs.
There’s a metro stop right outside the hotel and you can easily take this to the ocean front or ride scooters to sporting events and or the beach.
Our trip to Miami was last minute and nothing was available ocean side. This hotel was a good compromise.
Nice pool and hotub with a view. Fresh and filling breakfast and clean rooms. For a Hampton it lived up to Hilton standards if not exceeded them. Staff were friendly and we had no problems while I there and would happily stay again.
I’ll will reserve from this hotel again. It was in a great location. South Beach was a 15 min drive. It was surrounded by the mall and a lot of restaurants. It was family friendly and convent. HOWEVER, If you have a rental car they charge $28 a day for parking even if you are a guest….and a $25 daily deposit. Other than the parking I would’ve given them 5 stars
Exceptional experience from the moment we arrived. Bolero sculptures, exquisite interior design amazing pools. Pool side service friendly and impeccable. Wish the pool bar was open until 8pm instead of 6pm! We will return…
A beautiful property as is all Four Seasons locations. This one does have a bit of a “business” feel to it but overall still Amazing. Have always loved Edge Steak & Bar, their restaurant. Great brunch!
Average hotel. This is not your typical four seasons. Room is outdated, and we could smell the old carpet. Also, the fact that we found a big hair over the face towel when we first walked in, which was disappointing given our main concern is hygiene. Shower was pretty good though with L’occitane toiletries. Service was good but I don’t think I would stay again or recommend to a friend. Unless this is a super good deal, I’d think you are better off spending your money getting for the same price a more modern hotel.
We called in advance to confirm their pet policy and when we arrived we were informed that they only accept service animals due to covid! Even though their service center says they are pet friendly. Furthermore, their check-out is 11am and check-in is 3pm. They do not accommodate early check in, even 15 minutes early. We ultimately ended up waiting 3 hours in the parking lot until their mandated check-in time. Additionally, what they consider a standard queen size bed is more like a full size bed. The room decor is a bit dated, but it does have a full size refrigerator, double burner stove, and a microwave. All in all, I would not recommend staying here unless you have no other option.
My kids and I came to visit the city. We wanted to stay in downtown so we could walk around and no need for transportation. Inside room they had a brand new kitchen and very clean room. Since I had my kids I wanted to make sure the rooms were quiet which it really was!! Customer service was excellent! 5 Star Service!
Great hotel for an extended trip, rooms are spacious with kitchenette, pet friendly, washer/dryer on site and location is great walking distance from grocery store and shops. Staff were friendly and very helpful.
This hotel gave us a once-in-a-lifetime experience! Our newly renovated room was immaculate, and the bed was very comfortable. The pool is well-maintained, and the staff is pleasant and helpful. They sent us a nice cake and a card for our anniversary. We will definitely return, and I will spread the word about this hotel to everyone I know!
Great Customer Service! Unfortunately we had a family emergency and we’re not able to make the trip but Kimpton was very understanding and issued a full refund. Unlike other hotels who might insist on keeping our deposit we we’re very thankful they didn’t give us a hard time. We will definitely be staying here next time we’re in Miami! Thank you so much! Highly Recommend. ❤️
Had a really great time here. If you need towels or anything staff moves quickly. Everyone was beyond friendly. Only one hiccup with the restaurant here and they still went above and beyond to make up for it. Monica is front desk and she’s a absolutely sweet person. Rooms are very nice. An overall really great experience and good hotel hospitality. Recommend to anyone who thinking about staying here!
Reserved months in advance. At, check-in, I, found out there was a $450 incidental fee held on your credit card. Now, I familiar with hold fees, normally up to $100 and any incidentals billed to room and charged to you at Check-out. But, $450, guest were not happy with this amount being held on their credit cards at the onset of their stay. That, was some guest spending budget or close to it. I, was there for only 2 day to attend a wedding, and it didn’t stress me financially but that’s a figure that should be disclosed to guest at time of reservation, so that everyone is given an opportunity decide if it’s within there budget before they reach the front desk.
Staff needs to pay better attention to detail, ordered breakfast from room service (English Muffin, Fruit plate, bacon and coffee and 2 cups water) – $65.00. When, I received my breakfast the silverware was wrapped in a napkin with dried on food stuck to it. (Picture Attached) When I got room service they had the nerve to ask if I wanted a new napkin. Yeah, ya think! Room could have been cleaned better. For money they charge, they gotta do better
I am not a fan of this hotel. It is outdated. The room was subpart. I am glad that I brought my own cleaning supplies because I definitely needed them. The room wasn’t really nasty, but it definitely wasn’t as clean as it could be. And there were pubic hairs still left in the tub.
Regarding safety, getting to and from your car is rather dangerous. You come out through a side door, after parking. When trying to get back in the same door to get to the car, the door was locked. The doors to the elevators were also locked. And just getting to and from those doors is dangerous because there are homeless people and cars zooming by. I ended up just going back to my hotel room and staying for the night.
The front door staff seem to be having too much fun talking, so greeting customers properly is not their top priority. And the restaurant in the facility is not good.
We came here on a spontaneous business trip. We chose the hotel because it was affordable, but I definitely would have paid an extra hundred of 2 to stay at a better hotel. Don’t waste your money.
Located at 5 minutes walking from Brickell City Centre this hotel has a good price considering the area and also the prices of the others hotels surrounding. Nice and safe zone to take a walk!. Around the hotel you can find a lot of food places with variety of prices. They have a mini market in the hotel with snacks, soda, water and appetizers but I don’t recommend it for daily for the prices and because right in front you can find a Whole Foods Market for everything you need, inside of the market you can find an Amazon locker too. The rooms have a good size for all your baggage and shopping bags. If you need to rent a car there’s a Avis/Budget agency at 5 minutes walking.
Definitely coming back. Loved the service. You can text the staff and they respond and fulfill your request promptly. Not too expensive, not too old or worn down like south beach hotels. Very clean,very safe. Great location, I can go on. Only thing I’d change is the fact you can’t access the balcony. Otherwise this may be my go-to for my Miami stays.
Remember to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking any place. They compare hundreds of booking websites and typically will have prices a lot cheaper than others! You’re welcome :)! This resort is one of my favorites in the area. I’ve been staying here for years. If you choose this place you for sure will love it I’m sure!
Great location. A little dated but they are using rooms. Comfortable beds. Great location
My partner and I stayed at your hotel a week ago. The receptionist was super friendly and helpful. I also observed that the rooms were very spacious with large comfortable beds. It was nice staying at your hotel! I didn’t encounter any problem during our stay. I will highly recommend your hotel to all of my friends here in our area!
Never. Visiting. Again: located behind nothing, the poor breakfast made of: cereals, a waffle machine and some strange kind of sausages. Plus, there are like 3 tables so there is people eating in the hall. First day we arrived kindly asked the receptionist that we wanted to pay by cash not by creditcard (used for booking). He said that were no problem. The last day we found that our cc was already charged, for ALL the stay on the FIRST DAY. We never got the room made. But why care when you already got paid anyway? 🙂
Exceptional hotel with exceptional service. Marriott will always be my preferred choice hotel. The standards and quality at all of their establishments are always above expectations. I recommend the suites. You notice the “difference” from the moment you enter the room. They have a movie theater (which was closed during my stay due to COVID) a basketball court(they charge a fee per hr) a mini bowling alley, golf, pool table and a rooftop pool. I will be returning to this hotel
The hotel that I was able to book for my trip is excellent. The rooms were immaculate and very spacious, and the service was exceptional. They went beyond and above to make my stay as comfortable as possible. This hotel comes highly recommended for those looking for a relaxing place to stay while on vacation.
It is the most opulent hotel in the world! It was a spotless, gleaming environment. It can handle both large and small students. It’s been a fantastic spot for me to heal. So far, we’ve had a nice time. To see the whole town, you’ll need a good vantage point. You did an outstanding job!
I had a great experience staying in your hotel a week ago. Your place was so nice and relaxing. I love the ambiance because it was so peaceful. I thanked your staves for treating me nicely during my stay in your place. You are the best among the rest, guys! I should strongly recommend you to everyone here in our region!
Extremely well operated hotel. Staff are well trained, friendly and efficient. They genuinely care about their guests and it makes for a great stay. We continue to make this hotel our preferred choice as they are consistently great. Rooms are very clean and spacious as well, all areas are sanitized, it makes for a comfortable visit while traveling during a pandemic. Job well done Intercontinental Miami!
I stayed there on the 19th of August 2021. Checked in and went to dinner. When I returned to the room only one light worked. I needed to turn on the television for some light. The front desk said no maintenance people were on site. In the morning I was shocked to find that there was no hot water even after letting it run for 15 minutes!! I was not up for an ice cold shower, and I had to suffer the day in Miami heat without a shower!! I complained about this unacceptable situation at checkout. All I got was an “I’m Sorry” and shrugged shoulders. I called the hotel and left multiple messages with the general manager on different days since asking for a call back. So far only crickets!! I called Hilton, and they tried to contact the hotel, and after waiting on line for 10 minutes, the Hilton customer service person told me that no one answered the phone. She gave me a tracking number for my complaint and said I would hear back in 48hrs. I have yet to hear back from anyone!! Take my advice, and don’t stay here at any price!! Shameful!!!
The staff was excellent, everyone were so friendly & caring. The hotel was so nice & clean! There was no breakfast because of covid but there were restaurants that we visited for breakfast & other meals.
Brian and Sierra were very kind and excellent host, they were the best part of our stay. House keeping was very helpful and kind as well. The hotel was in decent condition, clean and the location was quiet for downtown Miami. I recommend this hotel if your in town for business or medical reasons and need peace and quiet while being close to medical / business points of interest.
The amenities at this hotel are the first. I didn’t say anything wrong when I choose this motel. From the start until the day before, they honored my requests. Thank you that much to everyone! You will also not be dissatisfied if you employ their services. It is definitely advised that you enjoy the benefits of their amazing and relatively cheap service!
Everything was so awesome here from day one until I checked out. The employees are exceptional and the room is comfortable. I couldn’t ask these guys for more because I was very satisfied with the food, facilities, services and everything they offered. I’m sure I’ll leave a good review of them.
Excellent hotel in the city! One of their most valuable resource being their workforce. The rooms are spacious and well-designed, with a spacious desk and a tidy, wide bathroom with plenty of counter space. The dining room is excellent, with a range of dinner themes. Overall, staying at this hotel is a pleasant experience.
My friend and I spent a week at your hotel and have nothing but praise! Everything was absolutely wonderful. We had a large, clean, spacious room with a small, standing room only balcony overlooking the street. What a nice place to relax! I can extremely recommend you to everyone. Good job! A big hand to all of you!
This hotel was lovely! We had a room on the 10th floor that had a beautiful view of the bay. The bed was extremely comfortable were there was days I didn’t want to get out. The front desk and restaurant staff were extremely friendly. They also had a pool but we didn’t have a chance to take a dip. This is definitely a hotel I will be staying at again on my next trip back to Miami!!
What a nice place to relax! The room and the service were excellent. The beds were very comfortable and smooth. Their staves were also very friendly and professional. The overall service was very satisfying! A great job to all of you! You expect me to introduce your Hotel to everyone here in our area! Cheers!
Love the views from here – the bay, the skyline, the sky! The staff here are some of the kindest people I think I have ever met. The amenities are crazy, like actually crazy. Two gigantic swimming pools, several clubs, eateries and stores among many other businesses here. There is also always so much going on here, especially during the weekends. I could honestly go on and on about The Four Ambassadors. Love this place!
This is classic unpretentious hotel in the best Miami location..most units have amazing Biscayne Bay water views. Walking distance to the best of Miami. Excellent huge pools, 1 pool is heated, so swimming year round is always available . Cool outdoor bar and Restaurant, LOL, on the water, next to marina..I love it here
My Fiancé and I spent my birthday here. This Hotel is absolutely beautiful!!! So many amenities, and the rooms are SPECTACULAR! Plus, the location is great! Access to everything. If you’re ever in the downtown area I absolutely recommend this hotel.. you will not be disappointed!!! Already booked for another stay..
Just arrived here lastnight and this place is AMAZING! The pictures on the website doesn’t do this place any justice! Do yourself a favor and book here! From the customer service down to the decor in this hotel. I’ve stayed at many 5 star hotels but none like this .I honestly am the one to complain but I couldn’t find not one complaint at this property! 6 STARS!
Ambience, service and presentation exceptional. Cocktails and dessert delicious. Food was hit and miss. Steak lacked flavor, Madagascar shrimp over seasoned, cod just OK. Sushi fresh/good but I have better and cheaper without the ambience tho. Overall a lovely, fun and very overpriced evening. Would come back for the ambience, cocktails and an appetizer.
Nearby eatery that is both impressive and reasonably priced! I was overjoyed to have had a good time eating wonderful meals at this restaurant. I was particularly grateful to the employees who were forthright in returning the key to my automobile that had been left on the table. I thanked John for being straightforward with me. Guys, you deserve to be at the top of the list! You have my highest recommendation!
We had been a patron of this restaurant for years now. Every occasion we had, we spent it here. I came here last night, after work, to schedule a private event for one of their private rooms. We love their menus here, and the place was amazingly beautiful. The employees and staff were very friendly, too. The best!